Customer Relations Representative - State Farm Agent Team Member
Stratford, CT
Customer Relations Representative - State Farm Agent Team Member
Full Time • Stratford, CT
Benefits:
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
Position Overview:
The Customer Relations Representative position is responsible for answering calls, texts, and emails, providing product information, and assisting customer with policy inquiries. Our goal is to provide prompt, accurate, and friendly service to all customers. If desired, this position provides a long-term career path into product sales.
Responsibilities:
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Develop leads, schedule appointments, and identify customer needs.
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive:
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Opportunity for advancement in my agency
- Learning to market property/casualty, life, health and bank products
Hours:
- Monday - Friday, 8:30am to 5pm
- Saturday - Sunday, Closed
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agent’s employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. If you choose to pursue an agency opportunity, you will need to apply and go through the regular State Farm Insurance Companies’ agent selection process
Compensation: $40,000.00 - $60,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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